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Q: What happens when I file an air quality complaint?
A: The complaint is forwarded to a field inspector for follow-up. Depending upon the nature of the complaint and history, the inspector may make a personal visit to the location of the complaint, or send a letter or other information to the location. The complaint is entered into a history file should future complaints arise. We receive approximately 1,000 air quality complaints from concerned citizens annually. Complaints may be submitted 24-hours a day, by calling 477-4727 or email.
Q: Who can I call after hours when your office is closed?
A: If you call us (477-4727) outside of our regular office hours, you may leave a message on the voice mail system. You may also send us an email. Both are checked at the start of each business day.
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